1.Who we are and what these terms cover
Bnbit is operated by Blockchain Trading PLC, a company registered in Addis Ababa, Ethiopia ("Bnbit", "we", "us"). These terms apply to the Bnbit mobile app on Android and iOS, the website bnbit.com, the brand dashboard, and every service we offer through them (together, the "Service").
Our Privacy Policy explains how we handle your personal data and is part of these terms. If you use Bnbit on behalf of a business or brand, you confirm that you may bind that business to these terms.
2.Who can use Bnbit
- You must be at least 18 years old. Bnbit involves payments, payouts and content made for adults, so we do not offer accounts to anyone younger. We ask for your date of birth when you sign up and may close an account that we believe belongs to a minor.
- You must give accurate information about yourself and keep it up to date, and you may hold one personal account. Businesses and brands may add their business to that account.
- You must not be barred from using the Service under the laws of your country or by a previous suspension from Bnbit.
3.Your account
You can sign up with an email address, Google or Apple. You are responsible for everything that happens under your account, so keep your password and your phone secure and tell us at once at support@bnbit.com if you think someone else has used it.
Your username and display name must not impersonate another person or brand, and must not be offensive. We may reclaim a username that infringes someone's rights or that has been unused for a long time.
You can delete your account at any time from Settings → Account → Delete Account. See Delete your data for what happens then.
4.Stars
Stars are the in-app way to support creators. You buy them in packs through the App Store, Google Play, Chapa or Telebirr, or by card through our website, and send them to creators as reactions, gifts, or to unlock posts. Important things to know:
- Stars are not money. They are a limited, personal, non-transferable licence to use a feature of the Service. They have no cash value, cannot be sold or exchanged outside Bnbit, and cannot be refunded for cash once bought, except where the law requires it.
- Prices are shown before you buy, in the currency of the store or payment method you use. Prices may differ between the App Store, Google Play, Chapa and the web, and may change at any time; a change does not affect stars you already hold.
- Sending stars is final. Once you react, gift or unlock, the stars go to the creator and cannot be taken back by you.
- Stars you bought can be sent to creators. Stars you earned as a creator can be withdrawn (section 6) but cannot be sent on to other creators.
- We may limit how many stars can be bought or sent in a period, as a protection against fraud and abuse.
- If an account is closed for breaking these terms, any remaining bought stars are forfeited.
5.Supporting creators: reactions, gifts and unlocks
- Star reactions let you send between 1 and 100 stars on a post. Gifts are virtual items with a star value that you send on a profile or in a chat. Both are shown on the creator's Supporters list with your name, unless you choose Support anonymously, in which case the public sees "Anonymous" (the creator still sees who you are).
- Locked posts and series. A creator can set a price on a post, story or episode in stars, birr or US dollars. When you pay it, you get access to that content inside the app for as long as it and your account exist. You do not receive a copy, a licence to reuse it, or the right to share it with anyone else.
- Downloads. Where a creator allows downloads, you may save the content to your own device for personal viewing only.
- Content stays in the app for the period shown in the app (posts expire after a set number of days; stories after 24 hours). Access to unlocked content ends when the content expires or is removed by its creator; this is not a refund event.
6.Creator earnings and payouts
When people send you stars, unlock your content or pay for your work on a brand deal, the amounts arrive in your Bnbit wallet.
- Service fee. Bnbit keeps a service fee from what you earn to run the Service, verify payments and pay you out. The current fee is shown in the app under Wallet and Help, and we will tell you in the app before it changes.
- Hold period. Earnings become available for payout after a hold period shown in your wallet (currently 14 days). The hold lets us deal with refunded or disputed payments before money leaves Bnbit.
- Payouts. You can request a payout of your available balance to an Ethiopian bank account in birr. US dollar earnings are paid through PayPal or Stripe where available. Payouts have a minimum amount shown in the app, are made in steps where the app says so, and are processed by our team within a reasonable time after the request. Bank, PayPal and card-network fees may apply.
- Identity checks. Before paying out, we may ask you to verify your identity and your bank details, and we may hold or refuse a payout where we suspect fraud, money laundering, or a breach of these terms, or where the law requires it.
- Taxes. You are responsible for any tax due on your earnings. Where the law requires us to withhold or report, we will.
- Earnings are not guaranteed. How much you earn depends on your audience. Bnbit makes no promise about any level of income.
7.Refunds, chargebacks and taken-back stars
- Purchases of stars are final once the stars have been used. If you believe a purchase was made in error, contact the store you bought from (Apple or Google) or support@bnbit.com for purchases through Chapa, Telebirr or our website, as soon as possible.
- If a payment is refunded, reversed or disputed after the stars were sent, we remove the stars from the buyer's wallet. Where they were already sent to a creator, we take the same number back from that creator's wallet, and from their future earnings if their balance is too low. Both people are told in the app.
- Repeatedly refunding or disputing payments after using what you bought is fraud. After two such reversals an account can no longer buy or send stars, and may be closed.
- Where a creator's content was removed for breaking these terms, we may, at our discretion, refund the people who unlocked it.
8.Brand deals
Brands can post campaigns and hire creators to make content. For a brand deal:
- The brand pays the agreed amount when it hires a creator. Bnbit holds the payment and releases it to the creator when the brand accepts the delivered work, or when the review period in the app ends without a response.
- The creator delivers the work described in the campaign by the date shown. The brand may ask for the number of revisions stated in the campaign. Either side may request a cancellation through the app; where a refund is due, Bnbit's team reviews it.
- Both sides may leave a review once the order is complete. Reviews must be honest and about the work.
- Rights in the delivered content are as described in the campaign. Unless the campaign says otherwise, the brand may use the delivered content for its own marketing, and the creator may show it in their portfolio.
- Bnbit keeps a service fee on brand deals, shown in the app before the deal is made, and is not a party to the agreement between the brand and the creator beyond holding and releasing the payment.
9.Your content
You own what you post. By posting on Bnbit you give us a worldwide, non-exclusive, royalty-free licence to host, store, show, reproduce, adapt (for example to make previews and thumbnails) and distribute your content as needed to run and promote the Service. This licence ends when your content is deleted, except for copies kept in backups for a limited time and content other people have already unlocked, which they may keep access to for its remaining life.
You confirm that you have the rights to everything you post, including the music, images and the likeness of people in it, and that it does not break any law or these terms. You are responsible for your content; we do not review it before it is posted.
We may remove or hide content, and limit its reach, where we believe it breaks these terms, the law, or the policies of the app stores we rely on.
10.Community rules
Bnbit is for sharing what you make and supporting the people who make it. Do not post, send or sell:
- Sexual content involving minors in any form, or content that sexualises minors. This is reported to the authorities.
- Content that threatens, harasses, bullies or doxxes anyone, or that incites violence or hatred against people because of who they are.
- Scams, pyramid schemes, counterfeit goods, stolen content, or anything that infringes someone else's copyright, trademark or privacy.
- Content that is illegal in Ethiopia or where you are, including the sale of regulated goods without the right to do so.
- Spam, fake engagement, bought followers or stars, or anything that games the rankings.
Do not use another person's account, scrape or copy the Service, interfere with its security, or try to get around a suspension. Do not share, re-upload or sell content that you unlocked.
11.Rankings and rewards
The Rankings and Bnbit Top 100 rank creators and posts by views, likes, stars sent and votes over a period, as described in the app. Bnbit may change how rankings are calculated, exclude accounts that use fake engagement, and decide the rewards offered for a period. Rewards have no cash value unless the app says otherwise and are not transferable.
12.Messages and paid content in chat
Chats are between you and the other person. Do not use them to harass anyone or to move payments outside Bnbit. A creator may lock photos or videos in a chat behind a price; the same rules apply as for locked posts. We may review reported messages to enforce these terms.
13.Businesses, shops and orders
Businesses may list products and services and take orders through Bnbit. The sale is between the business and the buyer. The business is responsible for the accuracy of its listing, for delivering what was ordered, and for complying with consumer and tax law. Bnbit provides the platform and payment handling and is not the seller.
14.Bnbit's rights in the Service
The Service, including its design, software, logo and name, belongs to Blockchain Trading PLC or its licensors. We give you a personal, non-transferable licence to use the app on devices you own. You may not copy, modify, reverse-engineer or resell the Service.
15.Ending your account
- You may stop using Bnbit at any time and delete your account from Settings. Withdraw any available earnings first; bought stars and earnings still on hold cannot be recovered after deletion.
- We may suspend or close your account, with or without notice, if you break these terms or the law, if an app store closes your account, if we must do so to protect other people or the Service, or if your account has been unused for more than two years.
- When an account is closed for breaking these terms, bought stars are forfeited and we may withhold earnings that came from the breach. Legitimately earned, available balances are paid out on request after our review.
- Sections that by their nature should survive (content licence for already-unlocked content, liability, disputes) continue after your account ends.
16.Disclaimers and limits on our liability
The Service is provided "as is". We work hard to keep it running and safe but cannot promise it will be uninterrupted, error-free or free of things posted by other people that you may find objectionable. Payment providers, app stores and banks are separate companies with their own terms, and we are not responsible for their failures.
To the fullest extent the law allows, Blockchain Trading PLC is not liable for indirect or consequential loss, loss of profit, or loss of data. Our total liability to you for anything arising from the Service in any twelve-month period is limited to the amount you paid Bnbit in that period. Nothing in these terms excludes liability that cannot be excluded by law.
You agree to compensate us for claims by third parties that arise from your content or your breach of these terms.
17.Disputes and governing law
These terms are governed by the laws of the Federal Democratic Republic of Ethiopia. If you have a problem, write to us first at support@bnbit.com; we will try to resolve it with you in good faith within 60 days. If we cannot, the courts of Addis Ababa have exclusive jurisdiction. If you live in a country whose law gives you rights that cannot be taken away by this clause, you keep those rights.
18.Changes to these terms
We may update these terms as Bnbit changes. For changes that matter, we will tell you in the app at least 14 days before they take effect, and the date at the top of this page will change. If you keep using Bnbit after that date, the new terms apply. If you do not agree, delete your account before then.
19.Contact
Blockchain Trading PLC, Addis Ababa, Ethiopia. Email support@bnbit.com. In the app: Settings → Help and support.